"A bit about us..."
Cakes and Kisses create edible works of art that taste as unbelievable as they look!
Our company is based on the belief that our customers' needs are of the utmost importance. The entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.
Cake and Kisses is open by appointment only and we do not have any cakes pre-made for sale. Every cake we make is custom made to order from start to finish.
Cost of Cake Designs?
All of our cakes are priced individually due to the individual complexity of each one. We do not have a standard price list - only a guide price.
What Is Our Payment Policy?
Due to the care given to each cake and the one-of-a-kind nature of each order, we require a 50% non-refundable deposit to reserve your order; the remainder is due at least two weeks prior to the event. Your order is not confirmed until we have received your signed order sheet and the 50% non-refundable deposit.
If you cancel your order, your balance payment is refundable provided Cake and Kisses is notified at least five business days prior to the event. There is no payment refund on orders cancelled within five business days of the event.
Deposits and Holding of Dates?
Design and tasting appointments are available for most,but not all, cake orders. Event dates are held for you through the date of your appointment or quote, and five business days afterwards. If we do not receive a signed order sheet and 50% deposit within the five business days of your appointment or quote, your date may become unavailable. We are able to make changes to your design, the number of servings and the flavours if we have sufficient notice( minimum two weeks).
Delivery and Storage?
Delivery is available for wedding cakes and cakes that require on-site assembly.
Delivery charges are calculated by distance travelled. Our delivery range is roughly 1 hour. Longer deliveries are occasionally arranged, but must be determined on a case-by-case basis.
Whilst it is generally not a problem for clients to transport smaller cakes, self-transporting any cake is at your own risk. All fondant cakes must be stored in a cool area and not in refrigeration as this may cause the fondant to sweat and the colour to run. Buttercream cakes are best stored in refrigeration. Cakes and Kisses do not recommend clients self-transport 3D/sculptural cakes, cakes over 2 tiers tall, or any cake more than 3 hours and is not responsible for any damage that may occur to any client transported cake once it has left our premises.
We are happy to cater for dietary restrictions including wheat free, lactose free and egg free. Due to legal liabilities, we can not guarantee nut free products and we do not prepare cakes for those with severe allergies.